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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Please request your catering needs @ https://trent-cgc.catertrax.com to make arrangements for your function.
1. Please have the following information ready when making your special event request:
2. Organization or department
3. Account number or billing information
4. Name and phone number of contact person
5. Description of function
6. Date and time event will start and finish
7. Location
8. Menu requested (let us help design your menu) https://trent-cgc.catertrax.com
9. Anticipated attendance
10. Type of room set-up desired
We recommend that your food and facility arrangements be made as early as possible to enable us to procure menu items or specialties desired to ensure the success of your event. Menu selections should be made seven days prior to the event for meals and at least three days prior to the event for beverage services. If this is a fast request (24 hours or less) please use the same format and we will call you to verify your order. If you should need to make any last minute changes to your catering order please contact the catering office at 705-748-1011*6396. We will gladly accommodate your needs in a timely fashion.
All menu selections should be submitted one week in advance to the Catering Manager.
The guaranteed number of guests is required 72 hours (3 business days) in advance of the function. If we do not receive a guarantee the original estimate will be taken as the guarantee. Billing will be for the guarantee or attendance, whichever is greater.
Equipment and props belonging to Compass Group are to be left in the room where the event has taken place. Customers may be charged for missing items from their event.
All food & beverage charges are subject to applicable taxes.
Please note that service and /or room rental charges may apply.
Billing for your function is subject to credit approval by Compass Group Canada Ltd.
A minimum order of $35.00 is required for delivered service. A $25.00 charge will be applied to all delivered catering functions under $100.00 billing.
Linen will be provided for the food service component of your event at no charge. If you require additional linen for other tables additional charges will apply.
Impressions Caterers offer a wide variety of menu items. Should you have special dietary requirements or wish us to create distinctive menus for your function, we will be happy to assist you in your menu selection.
Minimum order of $30.00 for all orders.
There are additional charges for:
*Goods & Services Tax
*For any additional tables required, tablecloths and linen a additional charge will apply
*Any additional requests could result in additional charges
This is the number of guests attending the event who will be eating & that the client will be paying for. Impressions require a guaranteed guest count from the client in writing five (5) business days prior to the event.
The client agrees to begin their meal service within 15 minutes of the time stated in their function contract. All events, which begin their meal service after this time, will be subject to an hourly charge per staff working at the event for a minimum of 4 hours. This includes all kitchen staff, service staff, bar staff and supervisory staff.
Due to insurance restrictions, no leftovers can be given to the client if the food has been out or cooked. Only trays & platters that have not yet been set out may be brought home with you.
